Cohere

Cohere is an intelligent automation tool designed to help teams for clients who save tickets faster while reducing costs. It has functions such as AI, which understands the language, not only the keywords that provide solutions, not just answers, but also analytics for identifying possible questions and gaps in content. It also has AI, who extracts knowledge from past conversations and can perform actions on behalf of clients. With Cohere, teams can usually reach a self-service level of 60%, live time for 3 days and 5x ROI outcome. Discover more about Cohere Tool